Disclaimer

The information provided on the Washii website and platform is for general informational purposes only. Washii operates as a mobile car wash service across Dubai, UAE, with coverage rolling out community-by-community. While we strive for accuracy, we make no warranties about the completeness, reliability, or suitability of the information. Service results may vary based on vehicle condition, age, and environmental factors.

• Washii is a mobile car wash service — we are not a body repair or paint correction service
• We do not guarantee removal of all stains, scratches, or blemishes
• Some vehicle conditions may require specialised treatment beyond our scope of service
• We reserve the right to decline service if the vehicle condition poses a risk to our staff or equipment
• Specific add-on results (e.g., ceramic coating, scratch removal) depend on the existing condition of the vehicle

• We photograph vehicles before and after service for quality assurance and dispute resolution
• Pre-existing damage is documented and is not the responsibility of Washii
• We recommend inspecting your vehicle after service and reporting any concerns within 24 hours

• Service may be rescheduled due to extreme weather conditions (sandstorms, heavy rain, extreme heat)
• Outdoor washing results may be affected by environmental factors such as dust and humidity
• We will reschedule at no extra charge for weather-related cancellations
• We are not responsible for environmental factors affecting the vehicle after service is completed

Washii integrates with the following third-party providers:

• Stripe — payment processing, subject to Stripe's terms
• Supabase — cloud infrastructure
• Resend — email delivery

We are not responsible for the availability, accuracy, or performance of third-party services.

• Our liability is limited to the amount paid for the specific service in question
• We are not liable for indirect, incidental, special, or consequential damages arising from use of our services
• This limitation applies to the fullest extent permitted by UAE law

Washii carries third-party liability (TPL) insurance through a UAE-licensed insurer covering bodily injury and property damage arising from our operations. This is not comprehensive vehicle coverage. Specific coverage details, including limits and exclusions, are available upon request.

Contact hello@washii.com for insurance-related enquiries.